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Bromley SAB

COVID-19

Staying mentally well: winter plan 2020 to 2021 - 25 November 2020 

The Government has published the Wellbeing and Mental Health Support Plan for COVID-19 including statements for VCSE, Local Authorities and social care services. 

Safeguarding adults during the COVID-19 crisis - 12 November 2020

This quick guide discusses the importance of safeguarding adults with care and support needs during the coronavirus crisis.

New lockdown restrictions in England from Thursday 5 November 2020

Please visit the council's website here for further information. 

Bromley moves to Tier 2 COVID-19 alert - 17 October 2020

Bromley 0 to 19 Public Health Service: Change in Provider during challenging times - October 2020

Bromley Healthcare are pleased to inform you that they will be providing the new Bromley 0 to 19 Public Health Service from 1 October 2020. The service will provide better, more co-ordinated, health guidance and support for children, young people and families in the Borough. The service will offer tailored guidance to families to help them understand and promote the development of their children for a healthy journey to adulthood.

Find more information here

Mental capacity during COVID-19: advice for social care - September 2020

Social Care Institute for Excellence (SCIE) have published some helpful points on best interests decision-making during the pandemic.

Find more information here.

Campaign launches Safe Spaces for victims of domestic abuse - May 2020

During COVID-19, if you are experiencing domestic abuse, we understand that home is not safe.

UK SAYS NO MORE is working with with Boots UK, Superdrug pharmacies, Morrisons pharmacies and independent pharmacies that have signed up to the Safe Spaces scheme, to facilitate their pharmacy consultancy rooms as a Safe Space for victims of domestic abuse during COVID-19.

Their consultancy rooms are open, ready for you to use and will display information on how to access specialist domestic abuse services. 

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For more information visit UK SAYS NO MORE.

COVID-19 Scams - April 2020

An Interview with Rob Vale
Head of Trading Standards and Community Safety

Trading Standards are working hard to ensure residents are protected from scams during the Coronavirus outbreak. Rob Vale, who has starred on BBC’s Watchdog, provides an insight into how we can all protect ourselves from criminals who are looking to prey on the current situation. This interview was conducted to provide staff with Rob’s expert guidance. Please share this advice with friends, family and neighbours to ensure everyone is aware of the criminal activity which is currently taking place.

How important is it that staff are aware of COVID-19 scams?

It is of real importance. We are aware that scammers are operating in Bromley and targeting members of our community. These criminals are exploiting the fears about COVID-19 to prey on innocent members of the public. Please look out for older and vulnerable people during this time as they are most likely to be targeted.

What types of crimes should we be looking out for?

There are 7 main types we have identified:
• Doorstep Crime
• Online Scams
• Refund Scams
• Counterfeit Goods
• Telephone Scams
• Donation Scams
• Loan Sharks


Who is most likely to be targeted by Doorstep Crime?

Unfortunately, it is likely to be older people who are targeted by this crime. A very common crime now is an individual offering to do shopping for someone and then not returning.
Another scam is doorstep cleaning which supposedly will help kill bugs and bacteria and kill the virus.

Where are we likely to find Online Scams?

Emails are the most common place to find online scams linked to COVID-19. Please do not open any attachments from sources you are not aware of.
Another area of concern are fake online resources. Coronavirus Maps should be avoided as some of these contain dangerous malware which will take your personal
information. A prominent example that has deployed malware is ‘corona-virus-map.com’.

Who should I contact about holiday refunds?

Several companies are now offering fake refunds to people who have cancelled trips. We advise contacting your airline, holiday provider or insurance company for any such refund.

Which counterfeit goods should we look out for?

As we are all aware demand has increased dramatically for hand sanitiser and protective equipment. Fake sanitisers, face masks and Covid19 swabbing kits sold online and door-to-door. These products can often be dangerous and unsafe.

What type of telephone scams are currently circulating?

Due to financial pressures on a number of people during this time there has been a rapid increase in the number of telephone scams claiming to be your bank, mortgage lender or utility company.

How do donation scams work?

Thieves try to extort money by claiming to be collecting donations for a worthy cause. A typical one we are seeing at the moment is collections for a non-existent charity collecting donations for a ‘COVID-19 Vaccine’.

Why should we all should be wary of loan sharks?

This is a tough time financially for many people. As such illegal money lenders are going to prey on people during this challenging time. Taking any money from a loan shark is dangerous because they charge extortionate interest rates and get their money through threats and violence.

Who should we contact if we need any help regarding scams?

If you or a member of the public need any assistance, please contact Trading Standards immediately.
Contact us on trading.standards@bromley.gov.uk or if you need help urgently for example, to report someone going door to door, contact the Rapid Response on 07903 852090

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