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Practitioners library

Welcome to the Practitioners Library where you can find a number of local, regional and national safeguarding related policies, procedures and guidance. We welcome your feedback on the resources published on this page. Please take a few minutes to complete our feedback survey, your comments are extremely valuable to us.  

We have grouped resources in alphabetical order which you can access quickly via the following links:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Local & Board Documents

A:

Adult-Child to Parent Abuse (ACPA) Research and Toolkit - December 2025. As part of the Mayor’s Violence Against Women and Girls (VAWG) Strategy 2022-2025, MOPAC commissioned Equality Collabs to undertake research and provide recommendations for London on understanding and responding to adult-child to parent violence and abuse.

Adult Learning Disability Services Key Information - March 2023. The head of the Adult Learning Disability Services in Bromley has put together key information about what a learning disability is, what having a learning disability means, the Adult Learning Disability Team and partner agencies, the referral process and criteria, what a strength-based assessment is, the outcome process, eligibility, and additional information with links. 

Adult Safeguarding Policy & Procedure (Procedure 1)  - The Procedure for conducting adult safeguarding enquiries in the Bromley area (January 2026).

Adult Safeguarding Policy & Procedure (Procedure 1) - 7minute briefing (January 2026).

BSAB Procedure 1 thumbnail

Advocacy Safeguarding (Procedure 30) - Process for adults at risk who require advocacy support (November 2025).

Advocacy Safeguarding (Procedure 30) - 7minute briefing (January 2024).

B:

Bromley Community Safer Bromley Strategy 2024-27 - This multi-agency strategic approach is built on the premise that no single agency can deal with, or be responsible for dealing with, complex community safety issues, and that these issues can be addressed more effectively and efficiently through working in partnership.

Bromley & Croydon Women's Aid Compliments Policy - outlining the compliments policy. 

Bromley & Croydon Women's Aid Complaints Policy & Procedure - provides a process by which service users and other agencies can make a complaint regarding Bromley & Croydon Women’s Aid’s (BCWA) services and decisions. This policy also provides information on how BCWA will manage the complaint and timeframes for doing so.

Bromley Mental Health and Wellbeing Toolkit - This toolkit has been developed with local education settings in mind and aims to be a 'one stop shop' for mental health and wellbeing resources and information to education leaders, teams and staff. 

BSAB Quality Assurance Framework (October 2025) - sets out how the Board will monitor, evaluate, and improve safeguarding arrangements for adults at risk in Bromley. It provides a structured approach for gaining assurance on the effectiveness of local safeguarding practices, holding agencies accountable, identifying risks and areas for improvement, and informing strategic priorities through data analysis, qualitative feedback, desktop reviews, and self-assessments.

C:

Care Act Duty of Candour (Procedure 9) - Guidance for lead agency practitioners on the Section 81 Care Act statutory Duty of Candour on secondary care organisations registered with the Care Quality Commission (July 2025).

Care Act Duty of Candour (Procedure 9) - 7minute briefing (January 2024).

Care and support statutory guidance - Updated 27 January 2022

Carers Charter (June 24) - One Bromley, the local partnership between health, social care, and voluntary services, has published its Carers Charter. Developed with carers involvement, and based on the London Borough of Bromley's Carers Plan, the Charter has four main principles that all nine partner organisations have signed up to, committing to a common approach on how unpaid carers are engaged, supported, and consulted.

Change Grow Live (CGL): Bromley Drug and Alcohol Service - Referral Form.

Complex Case Pathway - framework and guidance that promotes multi-agency working in supporting people with complex needs who may be at risk of abuse of neglect due to either a lack of engagement with services or because they do not meet eligibility criteria for one or more services but have safeguarding needs that might benefit from a multi-agency response.

You can download the meeting template here. 

 

Complex Case Pathway best practice checklist for lead professionals July 2025 - courtesy of Bromley Healthcare.

Complex Case Pathway information and signposting poster May 2025 - courtesy of Bromley Healthcare.

Complex Case Pathway pamphlet v2 June 2025 - courtesy of Bromley Healthcare.

Complex Case Pathway-easy-read-January-2025 - courtesy of Bromley Healthcare.

Complex Case Pathway awareness video (February 2026) - outlines the process including all stages of this pathway. 

County Lines: An Introduction - NHS Rapid Read

County Lines: Coercive Internal Concealment - NHS Rapid Read

Cuckooing and Exploitation Guidance (Procedure 14) - The aim of this document is to provide guidance and support to all staff who may come across victims of cuckooing and exploitation when they are carrying out their job role (October 2025).

Cuckooing and Exploitation Guidance (Procedure 14) - 7minute briefing (January 2024).

Cuckooing: Steven's Story - A personal experience of Cuckooing. Catalyst Support presents a short film based on a personal experience of a cuckooing victim, showcasing The Voice of the Adult. Catalyst Support's specialist outreach team works across Surrey, Hart & Rushmoor, providing holistic, targeted support for vulnerable adults where there are concerns of cuckooing, however this informative video can be used locally for educational purposes. Viewer discretion is advised. 

D:

Data Sharing Agreement - This agreement describes the basis for the lawful exchange of information between organisations involved in adult safeguarding, and sets out the processes and principles for sharing information. 

Discriminatory abuse: a briefing for practitioners (LGA). This briefing for practitioners is based on a literature review, Discriminatory Abuse: Time to Revive a Forgotten Form of Abuse, published in the Journal of Adult Protection in March 2022.  

Discriminatory abuse self-assessment tool: safeguarding adults (LGA). The discriminatory abuse self-assessment tool is intended to support councils, Safeguarding Adult Boards (SABs), practitioners from all sectors, staff responsible for reporting adult social care (ASC) performance; safeguarding leads and commissioners.

Domestic Abuse Awareness Animation - The following newly produced short animation outlines what domestic abuse is, the signs of abuse and how to get support.  This was developed together with partners from Bromley Well (BTSE), Safer Bromley Partnership (BSBP) and Bromley and Croydon Women's Aid (BCWA), together with the support of those with Lived Experience (October 2024)

Domestic Abuse Animation Awareness Leaflet (December 2025)

Domestic Abuse Employee Digital Brochure November 2025 - developed for professionals together with Safer Bromley Partnership Board. 

    Domestic Abuse Professional’s Service Directory is a service guide for organisations and professionals in Bromley providing support to victims and survivors, and perpetrators of Domestic Abuse. 

    Domestic Abuse Act Guidance - The Domestic Abuse Act 2021 provides further protections to the millions of people who experience domestic abuse and strengthens measures to tackle perpetrators. From the 29 April the Domestic Abuse Bill was been given Royal Assent and is now legislation as the Domestic Abuse Act 2021.

    Domestic Abuse Pathways in Bromley - a presentation delivered to professionals working with victims of domestic abuse within Bromley. 

    Domestic Abuse Policy for Employees 2024 - produced by London Borough Bromley, this is aimed at employees experiencing domestic abuse and managers supporting employees. This document can be adapted for other services.    

    Domestic Abuse Strategy 2025-2028 (Oxleas) - The strategy continues to be overseen by a steering group of trust leads, across directorates, reporting to the Oxleas Safeguarding Committee which includes partner ICB leads.

    Domestic Abuse: Women and Girls Network Harmful Practices Support Group Referral Form (Agency Use Only) - The Harmful Practices Support Group is a support group for women who have experienced or been affected by harmful practices. This referral form is for online groups developed following the postponement of face to face groups in response to COVID-19.  Please check that clients have the appropriate equipment and set up in their homes to access the online rooms.

    Domestic Violence - Bromley Sanctuary Scheme (March 2023) - Any Bromley residents that are experiencing violence or abuse would qualify to be considered for a referral into the Sanctuary Scheme. For more information about the Bromley Sanctuary Scheme process click here.

    Drive Perpetrator Panel Toolkit for Adult Social Care Representatives - The overarching aim of the panel is to disrupt abuse and reduce reoffending amongst high risk and high harm perpetrators of domestic abuse, while keeping victim/survivor and children’s safety as the core.

    E:

    Environmental Health Support in Complex Safeguarding Situations (March 2026) - This leaflet provides social care professionals with a clear overview of how Public Protection services can support safeguarding work, particularly in cases involving self-neglect, environmental risks, or unsafe living conditions. 

    Environmental Health (BSAB Webinar) - How can they help you and your clients! (February 2024) - Sarah Newman delivers a comprehensive session on Environmental Health, emphasising all public protection services available whilst also drawing on insights from the recent Ms Bubbles Safeguarding Adult Review (SAR).

    F:

    Falls Checklist Guidance (November 2025) - This checklist is designed to support professionals in identifying when a fall may indicate potential safeguarding concerns and to guide appropriate responses. 

    Female Genital Mutilation Guidance Document (October 2025) and flowchart developed together with the Bromley Safeguarding Children's Partnership to raise awareness of the risks of FGM and aims to ensure that services across the Bromley are equipped to respond to and reduce the practice of FGM. 

    H:

    Healthwatch Bromley Report: Access to and use of health and social care services by young carers in Bromley. This project aimed to gather comprehensive feedback on how young carers navigate health and social care services for themselves and the people they support (August 2025). 

    Herbert Protocol - The Herbert Protocol is a form containing key information about a person living with dementia, who is at risk of going missing (March 2026). 

    Hoarding clutter rating - Process for Clutter Image Rating Tool. 

    Home Fire Safety Initiative Referrals (Procedure 4) November 2023 - Guidance to LBB Adult Services Division staff and other partner agencies on making referrals to the London Fire Brigade for free home fire safety visits for adults at risk.

    Home Fire Safety Initiative Referrals (Procedure 4) - 7minute briefing (January 2024).

    Home Fire Safety Visit referral form (online for community members) - To make referrals to the London Fire Brigade for free home fire safety visits for adults at risk.

    Home Fire Safety Checker poster - online Home Fire Safety Checker will work out the level of risk in your home with a few questions and suggest what you could do next.

    I:

    Impact of Loneliness on Adult Safeguarding - 7 Minute Briefing (December 2025)

    Initial Response Procedure for LAS Reports, Police Merlins and Care Quality Commission Referrals (Procedure 7) - Guidance for Early Intervention Service (EIS), on the process and procedure for receipt and processing of LAS Vulnerable Adult in Need/at Risk Report Form, Police Merlins and alerts concerning provider services regulated by the Care Quality Commission (CQC).

    Integrated Care Systems (ICS) Awareness - The creation of ICSs is a national change and there will be over 40 of these across the country. There is an Integrated Care Board, integrated care partnership, provider collaboratives, six place-based local care partnerships. To watch the video on what the new changes will look like, click here.

    L:

    London Fire Brigade (LFB): A Carers Guide to Home Fire Safety - Learn how to keep people that receive care safe from fire.

    London multi-agency policy and procedures to safeguard adults from abuse (November 2025) - This guide outlines the legal basis for the safeguarding of adults at risk of harm in England. It is aimed primarily at practitioners working in various settings for organisations involved in safeguarding. This may also be useful for volunteers, family carers and people with disabilities.

    _

    M:

    Managing allegations against staff and volunteers working with adults at risk of abuse (Procedure 17) - Guidance for health and social care providers on managing allegations of abuse or neglect against health and social staff and volunteers working with adults with care and support needs who may be experiencing or at risk of abuse.

    MARAC: SafeLives Toolkit for Adult Social Care - This provides background information MARAC (Multi Agency Risk Assessment Conference), the legal framework and the process when making referrals. 

    MARAC South Area Referral Form Reviewed (January 2026) - MARAC (Multi Agency Risk Assessment Conference) is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic & Sexual Violence Advocates (IDSVA’s) and other specialists. Information shared at the MARAC is confidential and is only used for the purpose of reducing the risk of harm to those at risk.

    Please note: the following MCA related resources will be reviewed in-light of the recent Supreme Court ruling (02 June 2026). 

    Bromley Mental Capacity Act Charter - This document details a set of principles and statements of good practice in relation to the use of Mental Capacity Act in Bromley. It applies to all practitioner and agencies working with people from the age of 16.

    Mental Capacity Act charter thumbnail

    Mental Capacity Act (MCA) Guidance (Bromley) documents & webinar:

      Missing Person Procedure (Procedure 15) - This procedure concerns adults aged 18 years and older who may be recognised as vulnerable and are reported as missing. 

      Missing Person Procedure (Procedure 15) - 7minute briefing (January 2024).

      Modern Day Slavery & Human Trafficking (Procedure 26) - To safeguard adults and children who are at risk of modern slavery and human trafficking. This document provides guidance on modern slavery and human trafficking, summarises the National Referral Mechanism process by which potential victims of modern slavery are formally identified and provided with support, and provides information on available resources (September 2024).

      Modern Day Slavery & Human Trafficking (Procedure 26) - 7minute briefing (January 2024). 

      O:

      Operation Hydrant Factsheet Victim Reporting 

      P:

      Pressure Ulcer Protocol (Procedure 18) - Process for safeguarding, recording and managing avoidable grade 3++ pressure ulcers.

      Pressure Ulcer Protocol (Procedure 18) - 7minute briefing (July 2024). 

      Prevent Case Management Board (Channel) terms of reference - The board will support the assessment of Prevent referrals for suitability to the Channel Intervention Programme.

      R:

      Resolving Inter-Agency Disagreement (Procedure 5) - This policy outlines the escalation process involved when there is an inter-agency disagreement that needs to be resolved (July 2025).

      Risk Threshold Decision Making Tool (Procedure 34) - Information for Health and Social Care professionals to assist in assessing threshold decisions in safeguarding concerns.

      Risk Threshold Decision Making Tool (Procedure 34) - 7minute briefing (July 24)

      S:

      SAIL: Safeguarding Adolescents in London (SAIL) Guidance (December 2025) - a digital resource designed to support practitioners, managers, and service leaders in strengthening adolescent safeguarding practice across London.

      Safeguarding Adults Review (SAR) Policy (Procedure 29) - This policy provides an explanation of Safeguarding Adults Reviews (SAR) and the process by which a SAR is carried out. It includes how professionals can make referrals for a SAR, how the SAR Committee Sub-Group will recommend whether a SAR or other type of review should be carried out, how to commission and carry out a SAR and the approach to confidentiality, information sharing and communication which should be followed.

      Safeguarding Adults Review (SAR) awareness video - August 2025

      Safeguarding Adults Review (SAR) Policy (Procedure 29) - 7minute briefing (January 2024). 

      SAR Referral Online Form


      Safeguarding Adults Reviews (SAR) Poster - This outlines the definition and criteria for a SAR. 

      Safeguarding Adult Review Quality Markers (SCIE) - Comprehensive checklist tool (March 2022)

      Safeguarding Adults at Risk Local Guidance and Police Intervention (Procedure 2) - Local guidance and good practice for the implementation of London Multi-agency Adult Safeguarding Policy and Procedures 2019 to safeguard adults from abuse. In particular, police intervention in the Safeguarding Adults Process.

      Safeguarding Adults at Risk Local Guidance and Police Intervention (Procedure 2) - 7minute briefing (January 2024). 

      Safeguarding Referral Form - This form is for professionals and/or service providers to complete when making a safeguarding referral. 

      Self-Neglect and Hoarding Guidance (Procedure 3) - This guidance seeks to advise BSAB partners regarding what Self-Neglect and Hoarding is, and how to address these complex issues using a multi-agency approach.

      Self-Neglect and Hoarding Guidance (Procedure 3)  - 7minute briefing (January 2024). This short briefing provides an overview of the Self-Neglect and Hoarding Guidance. 

      For more information, please watch the BSAB Self-Neglect & Hoarding video here, or click the video below:

      Service Level Enquiries, Suspension and/or Termination of Commissioned Services (Procedure 8) - Protocol for authorising service level safeguarding enquiries, suspension or termination of commissioning of placements or other services in relation to adult safeguarding concerns about commissioned providers. Includes toolkit for the conduct of large scale investigations.

      T:

      Thrive London: Trauma-Informed Practice resources (January 2026) - Thrive LDN has partnered with Nicola Lester Psychological Trauma Consultancy to offer free, pre-recorded trauma-informed practice training to support individuals and organisations.

      Transitional Safeguarding: UK-wide Community of Practice - June 2026. This document outlines a Transitional Safeguarding Community of Practice session, focused on improving how services support young people as they move from adolescence into adulthood. It explains that transitional safeguarding is about providing continuous, holistic, and person-centred support across child and adult systems, rather than treating them separately. The session explores systems leadership and boundary-spanning approaches, emphasising collaboration across agencies to tackle complex needs, alongside early findings from research showing that while awareness is growing, practice is inconsistent and often still focused on service transitions rather than whole-system change.

      The following resources provide further information on transitional safeguarding:

      Trauma Informed Practice webinar (April 2023) - This BSCP lunchtime briefing for the Bromley workforce was delivered by the BSCP Designated Doctor for Safeguarding. The importance of understanding how brain function, and particularly executive function, is impacted by childhood trauma has been a finding in our recent reviews.

      National Documents

      Alcohol Change: How to use legal powers to safeguard highly vulnerable dependent drinkers - This guide aims to help practitioners to improve the well-being and safety of adults who are highly vulnerable, chronic, dependent drinkers.

      Arrangements for visiting out of the care home - Sets out how care homes can support residents on visits outside of the care home.

      Carers and safeguarding: a briefing for people who work with carers (February 2022) - This briefing provides an update of the ADASS Advice note 'Carers and Safeguarding Adults' produced in 2011 for frontline workers and brings it in line with the Care Act 2014.

      Care and Support Statutory Guidance - Section 14 references Adult Safeguarding. 

      Criminal exploitation of children and vulnerable adults: county lines - Home Office, February 2020.

      Disclosure of Barring Service (DBS) rapid reads (November 2024):

      Domestic Abuse: Identifying, assessing and responding to perpetration of domestic abuse: practice guide for mental health professionals (October 2024) - a framework for responding to domestic abuse perpetration in clinical settings in general adult mental health services, aimed at improving practice. This could support mental health professionals in sensitive enquiry and assessment for domestic abuse perpetration, and guide appropriate responses, as part of routine training and continuing professional development.

      GOV.UK: Mental Capacity Act Code of Practice - Code of practice giving guidance for decisions made under the Mental Capacity Act 2005. October 2020.

      Home Office: Domestic Abuse Statutory Guidance - was published on the 8th July 2022 and is issued under the Domestic Abuse Act 2021 (the DA Act). The guidance is aimed at statutory and non statutory bodies working with victims, including children or perpetrators of domestic abuse. It is designed to support organisations, such as the NHS, to identify and respond to domestic abuse, as well as promote best practice.

      Integrated Care Systems (ICS) explained: making sense of the new NHS structure - This glossary is intended to
      support in understanding the terminology and acronyms used to describe how the NHS structure is evolving .

      Liberty Protection Safeguards (LPS) - see regular updates on the progress of LPS from SCIE.

      Liberty Protection Safeguards (LPS) (October 2022) - a visual summary of what you need to know. 

      Liberty Protection Safeguards Animation (October 2022) - E-learning for health, courtesy of NHS Heath Education England.

      LGA: Health and social care, integrated care and safeguarding adults (December 2022) - This report was commissioned to provide an early understanding of the impact of the NHS integrated care systems (ICS) and integrated care boards (ICBs) on adult safeguarding. 

      LGA: What constitutes a safeguarding concern and how to carry out an enquiry (December 2022) - This is considered through the lens of two specific challenges presented by two regions. The aim is to support building confidence more broadly in safeguarding practice across partnerships.

      Mental Capacity Act toolkit (September 2022) - this contains materials that have been created to help support health and social care professionals working with individuals whose decision-making capacity is limited, fluctuating, absent or compromised.

      National Analysis of Safeguarding Adult Reviews - this report was commissioned by CHIP - the sector-led Care and Health Improvement Programme, co-produced and delivered by the Local Government Association and the Association of Directors of Adult Social Services in England.

      National Referral Mechanism Guidance: Adult (England and Wales) - The National Referral Mechanism (NRM) is a framework for identifying and referring potential victims of modern slavery and ensuring they receive the appropriate support.

      National SAB Guidance on the Interface between SARs And Coronial Processes(September 2024) - This guidance has been developed by the National Safeguarding Adults Board Manager Network in response to feedback from Safeguarding Adults Boards (SABs) and learning from Safeguarding Adults Reviews (SARs) that the interface between SARs and Coronial Processes can be difficult to navigate.

      NHS England Safeguarding Guidance - this webpage provides guidance on the context of NHS safeguarding, including information on types of abuse, multiagency safeguarding arrangements and safeguarding commissioning assurance (March 2026). 

      NICE: Good practice in safeguarding training - A quick guide for registered managers of care homes by the National Institute for Health and Care Excellence. 

      Office of the Public Guardian: The Use and LPA View an LPA services (April 2025)

      Safe care at home review: terms of reference - Joint review led by the Home Office and DHSC into the protections and support for adults abused in their own home by people providing their care. February 2022.

      Safeguarding adults in care homes - Published by NICE, February 2021.

      Safe Lives: Unseen (January 2023) - Blind and partially sighted people’s experiences of domestic abuse.

       

      SCIE: Creating a safeguarding culture - A quick guide for registered managers of care homes. This guidance was co-produced by NICE and SCIE and is based on NICE’s guideline on Safeguarding Adults In Care Homes.

      This new quick guide provides concise practical guidance on how to develop a positive culture that encourages open conversations about safeguarding. Registered managers of care homes may find this resource useful. The quick guide includes advice on:

      • safeguarding policy
      • systems and procedures
      • whistleblowing
      • roles and responsibilities
      • management and supervision

      SCIE: Mental Capacity Act 2005 at a glance - This At a glance summary presents an overview of the Mental Capacity Act (MCA) 2005, which is important to health and social care practice (October 2022).

      SCIE: Resident-to-resident harm in care homes and other residential settings: a scoping review - This report from Social Care Institute for Excellence (SCIE) aims to explore resident-to-resident harm in care homes, also referred to as resident-to-resident abuse. 

      Transitional Safeguarding briefing for sector leaders - Dez Holmes & Adi Cooper 2025.This briefing note provides an introduction to the concept of Transitional Safeguarding. It outlines what Transitional Safeguarding is and is not as well as explaining the key principles. It is not intended to be a policy statement, nor does it detail the many ways in which local areas are experimenting and innovating in this space.

      Transitional Safeguarding and the role of social work with adults: bridging the gap - This Transitional Safeguarding knowledge briefing has been coproduced with the Chief Social Worker for Adults, Research in Practice, the Association of Directors of Adult Social Services (ADASS), British Association of Social Workers (BASW), Care and Health Improvement Programme (Local Government Association and ADASS) and the NWG Network, with input from police colleagues.

      The Traveller Movement: Safe Space for Women - Designed for Gypsy, Roma and Traveller women to get the information and support they need. The aim is for Gypsy, Roma and Traveller women to feel aware of their legal rights, options and local available supports. The Traveller Movement have launched a microsite for survivors of domestic abuse. The website is full of information, videos and testimonials from survivors of abuse which is primarily targeted at Gypsy Roma and Traveller women.

      White Paper - People at the Heart of Care: adult social care reform - This white paper, People at the Heart of Care, sets out an ambitious 10-year vision for how the government will transform support and care in England.

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